Reviews
Our Reviews
Positive: Excellent service
My experience with Sleep Masters was very good. Excellent customer service and very friendly individuals. The prices are very reasonable. Thank you and I love my bed.
Positive: Efficient and pleasant service
Purchased the Savoy mattress. The service was exceptional from beginning to end. Mattress came exactly on the day we requested, the delivery team was very efficient and pleasant, and set up was completed very well. Would definitely recommend this place to others.
Positive: Friendly service
Staff were friendly and informative, and our mattress is very comfortable for the price!
Positive: Quick delivery
I needed to upgrade to a king size mattress, Ali made the whole experience super easy. Quick delivery solved my sleep problems in just a couple days. The prices and policy are reasonable, and you can return or exchange if it doesn’t work out (unlike other stores which screws you over). I love my new mattress.
Positive: Amazing service
Extremely happy with our new black tufted bed (headboard, footboard, frame). Looks very elegant and bed is sturdy! Easy to assemble also. Service was amazing. Both Ali (sales) and Baris (delivery) were extremely helpful and professional. I would definitely recommend this bed and Sleep Masters to everyone!!
Positive: Great Service
It started with the delivery, the driver was awesome, full of energy and very confident. He brought up the bed and bedset by himself. Then l put it together in less then 10 minutes. My wife and l love the bed. We love no coils and we enjoy an awesome sleep every nite. No pain in back anymore.
Positive: Incredible service
Purchased a Queen mattress from Sleep Masters Canada 2 months ago and I have waited to make sure I am really happy with my selection and I really am. I cannot believe I did not pay double the price for such a quality and comfortable mattress. The service was also incredible as I changed my delivery date twice due to moving dates being changed. Definitely the best place to buy a mattress in Toronto. Thanks guys!
Positive: Perfect service
Sleep master sales the best product and fair price. Product quality is perfect!! Workers are perfect!! Delivery on the right time!! Same bed in other stores double price and cheaper quality!! Thanks to sleep master!!
Positive: Great service
Ali was very friendly and knowledgeable about the mattress. We purchased Serta icomfort and are enjoying it so much. Delivery guys were very prompt and friendly, gave us a call prior to the arrival. Thank you very much for your help!
Positive: Reliable price
Sleep masters sells the best product at reliable price. The bed I bought is double size and it is really comfortable. Sleep masters mattress is my first preference if I gotta recommend someone.
Positive: Prompt service
I love my new bed frame. The colour and material was even better than what was expected. I got it delivered right to my door in my condo at the exact time he said he would come and only a day after I expressed interest. Excellent service and prompt turn around. I highly recommend!
Positive: Excellent customer service
I have had a great experience with Sleep Masters Canada: very efficient communication, good quality products, great prices and excellent customer service. Highly recommended.
Positive: Fast shipping
I had tried ordering via Amazon but there was an issues with the shipment. Ali was very knowledgeable about mattresses and my needs and recommended one that would work. The shipping was extremely fast and the prices were fair. I would definitely recommend this to anyone that’s looking.
Positive: Great service
I had an excellent experience with Ali and his team at Sleep Masters Canada. He was extremely professional and helpful in taking the time to find the right mattress for me. He was honest and easy to work with. I never any pressure to buy at any time. I wouldn’t hesitate to recommend him to anyone looking for a quality mattress at a reasonable price.
Positive: Professional service
Customer service is quite professional and their products are top notch. Highly recommended. Thanks for the Masters of The Best Sleep
Positive: Pleasant service
The absolute best mattress buying experience. From Ali being incredibly helpful and flexible to the friendly delivery team going above and beyond. Combined with the best quality and priced mattresses I’ve come across, I will be getting all our future bedding needs through Sleep Masters and suggest my friends and family do the same.
Positive: Great service
What a great experience. The team at sleep masters we’re not only professional but extremely polite. They really worked around my hectic schedule, which is very much appreciated. Polite, professional and pricing was on point. Great quality mattress. I will definitely be purchasing again from this company again.
Positive: Excellent service
Quick, efficient, and best of all: WELL WORTH THE MONEY SPENT!!!! Honestly – you’re wasting time if you think you’re gonna get better service at such a great price point elsewhere. These guys know how to make their customers happy 🙂
Positive: Good service
Good customer service, knowledgeable about their products, and overall good shopping experience.
Positive: Friendly staff
Professional and friendly staff, they show that they care for their costumers, highly recommended this place.
Positive: Fast delivery
Extremely comfortable easy to assemble fair price fast delivery extremely great concept for people who need a matress
Positive: Great service
I was well overdue for a new bed and when I found these guys on Facebook I was a bit sceptical. Traditionally a bed is bought in store after several trips of laying on it and asking a hundred questions. From first contact to deivery Ali & Baris were as professional as they come. OH, the bed is beautiful and the matress extremely comfortable! With all that’s been going on it felt really good to have this win all from the comfort of my desk at home. Thanks guys! Would definetly recommend!
Positive: Incredible service
Ali at Sleepmaster was knowledge and professional. I bought a new mattress for my son. He advised us on the proper product and even gave us a discount and free mattress cover. We thought it was too good to be true. We wanted to shop at a local store to support our local community. Glad I did!
Positive: Great service
Great customer service from Ali, as well as his brother & coworker who helped deliver the bed for free. Ali was very helpful with the process of choosing the appropriate bed & educated us on different coil types and mattresses etc. Overall, 10/10 service. Very knowledgeable and friendly. Highly recommended
Positive: Great service
Recently I purchased a bed at Sleepmasters on Caledonia Rd. Ali’ the owner, treated me as if i were a friend. His patients, and great service was outstanding in helping me to me to find the perfect bed. Thank you Ali, and Delivery staff. Great Job
Positive: Excellent service
100% efficient! Impressed with the service I got from Ali through the pandemic. I was soooo confused with this mattress business and he shed the light on us like no one ever has! I would recommend this place anyday! Also, ask for Ali! A legend..
Positive: Fast delivery
Great and friendly customer service, fast delivery, and the best quality mattresses to fit anyone’s price range. The sales representative is very helpful and informative. Excellent place to purchase a mattress. Highly recommended!
Positive: Pleasant service
We needed custom made mattresses for our adjustable beds and my brother suggested Sleep Masters. My husband and I went to meet with Ali who was extremely pleasant and answered all our questions. He assured us of the quality and said they would be ready in 2 weeks. The mattresses were delivered by his brother Barris, who was very cheerful. We thoroughly love our mattresses, they are truly comfortable. We highly recommend Sleep Masters.
Positive: Great service
Ali and his team are very professional. Great and timely communication with excellent service for most competitive prices in the city. Highly recommend to check them out!
Positive: Exceptional service
Very happy with our experience with SleepMasters. Ali’s service was exceptional; what really impressed was his proactive communication on the status of our order (due Covid, we had to wait for the manufacture our mattress), as well as the immediate delivery once received from Simmons. Pricing was competitive. We are very happy with our mattress purchase.
Positive: Great service
I was looking for a great bed and was not happy with the selection I was finding at some of the larger Franchises in Toronto. I came across Sleep Master on line and decided to check it out. The Owner Ali was great and within a short amount of time with his help I order a bed and I absolutely LOVE IT! Having a great bed and great service is the ultimate shopping experience. The delivery was quick and efficient.
Positive: Excellent service
Ali is a dream to work with. He is so pleasant and accommodating. I haven’t experienced service like this in decades. I would highly recommend Sleepmasters at 1285 Caledonia Rd. to anyone who wants an excellent product, excellent service and excellent communication throughout the transaction.
Positive: Great service
At first i was worried since my delivery was supposed to come in before 11 and they were pushing an hour late. I gave a quick call to Ali and he got in touch swiftly to ensure me about the status of my delivery was on its way. We ended up rescheduling for later in the afternoon where they were able to arrive on time. They were professional and careful about switching out my old mattress with the new one. Very confident and apologetic for the mix up earlier. Overall I would say that the service provided to me was very good.
They were proactive and answered all my questions regarding my mattress purchase. They even held it for me a little longer as I needed it for a move. Thank you!
This company has exceptional customer service, and was a pleasure to work with. From the initial enquiry right through to the delivery process, the staff and service was amazing!
Cool Shop. Ali recommended perfect mattress considering my budget and softness criteria. Got a great deal during blackfriday. The delivery guys are awesome and they knocked my apartment door directly and delivered without slightest hassle. Thanks Ali and team.
I couldn’t be happier with my purchase and customer service. He was very nice and understanding of what I needed in a bad due to my lower back problems. The bed he showed me felt like a dream and I can’t wait til its delivered. Highly recommend this place!!
Best mattress store in Toronto by far. Ali was unreal to deal with!
Very good customer service. The owners are available to help resolving any issues. Ali went above and beyond to ensure that we chose the right product. Mattresses were delivered as promised. 5 stars well deserved.
Ali was fantastic to deal with. Great customer service from start to finish. Thanks guys!
The mattress is awesome. Nice firm, I am sleeping really well. Price also reasonable. Thanks
They have such an amazing customer service. I’ve bought a bed from them during covid a few months ago and i love it. I’ve recommended every family member and friend to this service.
I needed a mattress for the next day because it turned out that the apartment I moved to didn’t have a suitable mattress! I made my purchase the same night I moved into my apartment and it came by noon the following day. They offered exceptional service and listened to my needs. They gave me the best mattress for my budget and it’s pretty great! I recommend Sleep Masters Canada. Their service is top-notch! They’re an outstanding team! Thank you!
I had an amazing and accommodating help from Sleep master. They were able to help me set up the perfect bed set and deliver just in time for my move in..the staff and delivery were amazing especially Baris….please make sure to seek him for any help at Sleep master
Excellent and very fast, courteous service. We ordered and it was delivered the same day within 4 hours (from Toronto delivered to Oshawa) Best mattress we’ve ever owned! Owner Ali, is incredibly accomodating and friendly and answered our inquiry before the store even opened! Delivery staff were super friendly and can bring any sized mattress up or down any sized staircase! Highly recommend Sleep Masters Canada to anyone looking for a new bed!
I recently purchased a new matress and box spring from Sleep Master Canada. I love the quality of the products I received for the price I paid. I have been enjoying very comfortable sleeps since it was delivered and set up for me. Ali and his delivery men went above and beyond for me as I made a couple of errors measuring my requirements. I would recommend the whole heartedly.
My experience with Sleep Masters was seamless. They are a family owned company who is responsive, professional and very timely. I needed a bed and mattress urgently and they were able to pull in off with less than 24hrs notice. We are very happy with the quality of the beds and mattresses we bought. Thanks for the amazing service!
They were very communicative, kind and helpful.. they actually lift everything upstairs and arrived on schedule time.. my fiancé loves our new bed very comfortable and stylish.
Great mattresses and exceptional value. Family run and their service is exceptional – from the time you walk in right through to delivery. I’ve bought several times from them – everytime has been fantastic.
This by far has been my best experience. They answered all the questions i had. They were very honest and thorough with the descriptions of their products to help me decide which mattress worked best for me. Delivery was amazing & on time. All in all i would highly recommend this place to anyone looking for a bed/mattress. Thank you guys once again!
The matress i bought from your store it is good and cormfatable, Great job.
It is not easy to find a mattress that suits you, but thanks to Sleep Masters, I now own a great Aurora Gel mattress that allows me to rest without tossing and turning in my sleep. I do not regret splurging on the mattress, especially since the staff have been doing everything above and beyond to help us ensure comfort in these uncertain times!
It was a fantastic experience! Quite easy. We selected the type of the mattress we were looking for. It was tailored within a day as per the European size which was not available in Canada and delivered at our door step right after that. Extremely satisfied with the quality, price and customer service. Strongly recommended.
Working with Sleep Masters, and Ali in particular, was amazing. He was patient, answered all our questions, and accommodated our changes in plan multiple times. The quality of mattress we purchased was also great. Highly recommend.
I was moving during quarantine and I was super happy to hear that they were still delivering and had amazing deals! I’ve had my mattress for 3 months now and it’s so comfy, I love it! Thanks Sleep Masters 🙂
Great experience as always. I have purchased 2 beds from this store. Queen/King
I’ve had an amazing experience with this company. I have recommended them and sent many people to them & will continue to send people to them . Their level of professionalism is impeccable. They are quick to deliver and I happy with the bed I have purchased.
Great prices, the service was excellent from the first moment till delivery, prices are very affordable and Ali can help you with additional discounts, the quality is very good but waiting some time to give the proper feedback.
Great customer service and communication regarding the purchasing and delivery of my mattress, they even came ahead of schedule! Also got this quality mattress at very good price, which was a lot cheaper than most mattress stores I went for 2x the price for half the quality. Definitely recommend for those looking for great mattresses at affordable prices.
I really recommend these guys. They are very professional and customer friendly. And their prices are quite affordable too. Also, I had a concern and they promptly went over and beyond to make sure I was satisfied.
I ordered a queen bed and box recently.The quality was excellent, price was fair, delivery guys were very friendly and professional, Highly recommended.
Great mattresses! Easy to communicate with the seller, and he offered us money back when we downsized from a queen to a double.
Excellent service. I love my bed!!
Great Staff. Very responsive and professional service. Great selection of High equality products. Fair prices and great delivery service. Highly recommend!
Great prices! Friendly staff! Delivery is fast and efficient.
I purchased the bed in the store. The quality is very good for the reasonable price. Employees are very professional and polite. Would recommend to buy from them.
This guys are simply amazing. Just a phone call from a friend on my behalf and boom! I got my mattresses delivered to my home in a week. I strongly recommend them
Awesome Customer service and the mattress arrived in just a day! Very comfy and at a affordable price.
I ordered this item on Saturday and arrived on Tuesday. Great price and well worth it. I recommend this product. Easy to assemble. And it arrived on time
The gentlemen that came to drop off the bed frame and box spring for my son we’re absolutely amazing! Very personable and extremely nice! Highly recommend these guys and this place!
I had a great experience overall, they communication with me beautifully. The product arrived on the expected delivery date in great condition.
The beds I got from them are very quality as compared to previous bed I got from Brick/Leons. Ali gave me a very good customer service even during the COVID season. I recommend anyone to buy bed from them and you will never regret.
Very nice king bed frame and awesome price and delivered very easy to put together did It myself! I’d recommend this over any place! Thanks guys!
It was great dealing with them! Bed quality & their service both are good.
Amazing quality furniture and the delivery was awesome the two guys were super friendly I will be doing business with this company again.
I called Sleepmasters and spoke to Baris he was professional and great to talk to. He checked the store and had a bed for me. My daughter had COVID and had a mattress that needed replacing that day. Baris personally delivered the mattress to her door with a smile and the remote payment was a breeze. My daughter loves her new box spring and mattress and can’t stop talking about how much she looks forward to sleeping now. Thanks Baris and thanks Sleepmasters!
I bought 2 queen size Mattress, 1 head board and two board springs from sleep masters. It was an awesome experience, the sales person attended to us professionally, the price was also really competitive.
I was very pleased with my experience in buying a mattress here. They were very efficient and knowledgeable. Delivery was set up immediately and the driver was on time and helpful. The price was fair. I would recommend Sleep Masters to anyone. Thanks again!
Bought a bed and mattress about 5-6 months ago. And all I can say is Super afforadable and great service. Super convenient. Nothing but good things to say! Thank you
Very pleased with in store experience and delivery personnel were polite and friendly.
Professional, friendly people. Prompt service. I would really recommend for their services.
Great prices great mattresses. I use Sleep Master’s exclusively for my business. Fast, courteous and professional. Highly recommended!
I was very pleased with my experience in buying a mattress here. They were very efficient and knowledgeable. Delivery was set up immediately and the driver was on time and helpful. The price was fair. I would recommend Sleep Masters to anyone. Thanks again!
Ali is the best Human to do deals with. The best services, down to earth prices and very good quality products.
Had a great experience purchasing my mattress from Sleep Masters. Ali was great and provided reasonable prices with quick service.
Very friendly, very professional, after searching endlessly for a reasonable price I found sleep masters and i could not believe their prices. The quality is great I am so happy with my purchase. They delivered very fast. I would recommend this place to anyone for sure. Thank you so very much 🙂
Warm people, professional, patient and vast in their business. Willing to make explanations about their products.
Purchased my mattress, couple months ago I love it! It’s so hard for me to get out of bed, the customers service was great the delivery drivers we’re very respectful &pleasant the pricing was fabulous best purchase I’ve made in a while!
Incredible experience and highly recommended. We bought 2 Monaco mattresses and the quality and price was far better than anywhere else. We ordered on a Wednesday and the mattresses arrived the next day on time. Friendly and professional service all the way. We will purchase again from Sleep Masters. Thank you!
Very cool and good service.I wish you continued success, thank you
We recently ordered a custom king size mattress for our showroom display. Ali was very informative, professional and helpful throughout the entire transaction. We’re extremely impressed with their excellent service and quick delivery turnaround time frame. The mattress itself is very comfortable and we’re definitely satisfied with the quality and the low competitive price we paid. We highly recommend checking this place out.
I had a very good experience of buying a mattress from sleep masters. The customer service was excellent. They were kind enough to deliver. Also the products were excellent and the prices were within my budget. Sleep Masters is the best.
The sales guy, Ali was very friendly and not pushing to make any type of decision. I asked for soft mattresses. He showed me what they had. He was honest about what he knew about his products and how he could not compare it with products I asked about as he didnt know (he did not bash any products or stores). He informed me of all pros and cons. I found really comfortable item based on his suggestion. Then after, the transaction went very smoothly.
Very cool and good service.I wish you continued success, thank you
Exceptional customer service and quality products!
Amazing customer service and prices. Love my bed.
I happened across Sleep Masters quite by chance in the process of looking for a very specific mattress set. Their price (compared to the mattress ‘discounter’ I had previously dealt with) was incredible, as was their service. They were courteous, professional and accommodating throughout the entire process. Would highly recommend.
Excellent customer service, good quality products & on-time delivery. Highly recommend!
This is my 2nd purchase from Sleep Master and it’s their service, quality product & competitive price that keeps me going back. I’ve dealt with Ali for the sale and his brother did the delivery to our home. Both were professional and easy to work with. Our 1st purchase was for my mother early this year, my wife & I purchase Our bedding set last week.
Very pleased with the customer service at sleep masters, friendly and super helpful! The mattress they helped me pick out is one of the best mattress I’ve ever purchased! Definitely worth every penny! Really recommend this place to anyone looking for a perfect quality and luxury mattress.
Great guys, two brothers, one sold the mattress to me the other delivered it the next day free of charge. Nothing to complain about. The storefront is not as pretty as a sleep country but the price reflects that.
I bought a queen pillow-top mattress here and it was delivered and put in place for me the very next day. The mattress is awesome and it was also the best price I could find. Very happy with these guys and I will be sure to recommend them to my friends.
Very helpful and friendly
All are very nice and very good price! The best is the person attention.
We bought 6 good quality beds from here.
Amazing experience and great customer service ,great price, fast delivery,very friendly. 10Star I always shop here.
Great customer service, fast delivery availability and great prices.
I wanted a mattress that I could flip over 2 sided,extra firm for my back( I’m a senior)I shopped around, found sleep masters, went to their showroom, selected what I needed got a really good price, tax, delivery, lm happy!
Purchased a king size mattress from them. The gentleman, Ali, was helpful in answering all our questions and explaining the materials and details of each mattress. I was very happy with the experience including the delivery.
Best mattress store I’ve been too. Just got a everyone in my family a new mattress, the quality was too good for me to pass up on, especially with the prices they have. I would recommend speaking to Ali, hes great with prices and has a very good knowledge about what mattress suits you best.
I called around many different matress stores and these guys had the best prices. Ali was very helpful and I would definitely me recommending these guys to my friends.
I purchased a queen mattress and bed about a month ago and so far,I am verry happy with the products,excellent service,amassing family operation and unbeatable prices for the quality. Thanks again and have a happy and prosperous New Year!
Great service and good selection. Prices are affordable as well!
The staff at sleep masters Canada are very informative, knowlegable and friendly. They really go out of their way to help you select the perfect mattress that is suited for you. Would highly recommend.
I am so glad i found sleep masters, i bought a king size memory foam and it was delivered to me in 2 days. Baris was super kind and easy to work with.
Ali, Baris and their dad are such a nice family. Its always a pleasure doing business with people who are knowledgeable, polite, and friendly!
Amazing bed, frame and service! So many styles and comfort to choose from – would definitely recommend them.
The service was quick and efficient, from the delivery to the house to the moving of the mattress. Overall, it was a great experience with no complaints to be had.
Very pleasent and helpful staff. Good prices, and the products are excellent. Thank you very much.
Sleep masters is the best in Canada. The staff there are professional, friendly, very caring and the prices are amazing! Top notch mattresses! Will be recommending to everyone I know.
Got a great bedframe and matress and box spring at an amazing price. This location has many different options to fit different budgets and the manager went above and beyond to not only make sure I got what I truly needed, but delivered the items in a timely manner as well. This is my location from now on for any of my friends and families needs for mattress or bedframes.
My experience with sleep masters was very accomadating, I enjoyed every bit of it. The sales representitives were very knowledgeable about the different types of foam ect. They helped me find exactly what I was looking for. The delivery was prompt and well done. Would definitely recommend.
Excellent customer service. Best price in Mississauga for the quality. Very amaze with the experience!
I needed a new mattress and a boxspring delivered to my new place. Called Sleep Masters after looking at different options on their website. The gentleman who answered the phone patiently went over different options with me and I placed an order on the phone. On the day of delivery I received a call from the driver and was given an expected delivery time. He was in front of my apartment on time with my brand new mattress and a boxspring. It was a very positive experience and I would order from them again in a heartbeat.
Thank you Ali it was a nice experience being in your store for the first time and feeling so welcome am very happy with the new matress you are very profesional I hightly recomend your store.
My experience with Sleep Masters was nothing but smooth and confortable. There customer service was excellent, great reps and amazing work effort. Love my brand new Matress and love the price se aswell. I recommend Sleep Masters to anyone looking for a good nights sleep.
Strongly recommended.
Really nice people, and good price for a great mattress
Very good matress till now not a single problem (ali) very good guy! Thanks man!
The product was very will made and the service was exceptional. I will certainly come back again when I have to replace the beds in the other rooms.
Happy with the mattress that we bought from Sleep Masters recently. From sales to delivery the service was very professional.
Great mattress and service!
A very professional experience. The quality of mattress and pillow is worth an investment!
Great prices and showroom.
Quality of material exceed expectations, will buy again.